Last updated: June 2, 2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.
• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to SupplyMover, 37000 GRAND RIVER AVE STE 300.
• Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
• Country refers to: Michigan, United States
• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Website.
• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• Website refers to SupplyMover, accessible from https://supplymover.com/
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Legal Basis for Processing

We process Your Personal Data based on the following legal grounds:

• Consent: When You have given clear consent for us to process Your Personal Data for specific purposes
• Contract Performance: When processing is necessary for the performance of a contract with You
• Legal Obligations: When we must process Your data to comply with legal requirements
• Legitimate Interests: When processing is necessary for our legitimate business interests, provided these don’t override Your rights and freedoms

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Postal address
• Company information
• Payment and billing information
• Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Methods of Data Collection

We collect Your Personal Data through various methods:

• Direct Collection: Information You provide when creating an account, contacting us, or using our services
• Automatic Collection: Information collected through cookies and similar technologies
• Third-Party Sources: Information from business partners, service providers, or public sources (only when legally permitted)

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. You have choices regarding these technologies:

Cookie Management

You can control cookies through Your browser settings:

• Accept All Cookies: Allow all cookies for full functionality
• Reject Non-Essential Cookies: Block marketing and analytics cookies while keeping essential ones
• Customize: Choose specific cookie categories to accept or reject

Types of Cookies We Use:

Necessary / Essential Cookies

• Type: Session Cookies
• Purpose: Essential for website functionality and security
• Legal Basis: Legitimate interest (cannot be disabled)

Functionality Cookies

• Type: Persistent Cookies
• Purpose: Remember Your preferences and settings
• Retention: Up to 12 months
• Your Choice: Can be disabled through cookie settings

Analytics Cookies

• Type: Persistent Cookies
• Purpose: Help us understand how visitors use our website
• Retention: Up to 24 months
• Your Choice: Can be disabled through cookie settings

Marketing Cookies

• Type: Persistent Cookies
• Purpose: Deliver relevant advertisements
• Retention: Up to 12 months
• Your Choice: Can be disabled through cookie settings

You can manage Your cookie preferences at any time through our Cookie Preference Center or Your browser settings.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• Service Provision: To provide and maintain our Service, including monitoring usage
• Account Management: To manage Your registration and provide account-related functionalities
• Contract Performance: For purchase contracts and service agreements
• Communication: To contact You about updates, security alerts, and service-related information
• Marketing: To provide news and offers about similar products/services (with Your consent)
• Customer Support: To respond to Your requests and provide assistance
• Business Operations: For mergers, acquisitions, or asset transfers
• Legal Compliance: To comply with legal obligations and protect our rights
• Analytics: To analyze usage trends and improve our services

Your Privacy Rights and Choices

You have the following rights regarding Your Personal Data:

Access Rights

• Right to Know: Request information about what Personal Data we collect and how we use it
• Right to Access: Request a copy of Your Personal Data we hold
• Right to Portability: Receive Your data in a structured, machine-readable format

Control Rights

• Right to Correct: Update or correct inaccurate Personal Data
• Right to Delete: Request deletion of Your Personal Data (subject to legal requirements)
• Right to Restrict: Limit how we process Your Personal Data
• Right to Object: Object to processing based on legitimate interests

Consent Rights

• Right to Withdraw Consent: Withdraw consent for marketing communications or optional data processing
• Right to Opt-Out: Opt out of marketing communications at any time

How to Exercise Your Rights

To exercise these rights, contact us at privacy@supplymover.com or use our online Privacy Rights Request Form. We will respond within 30 days and may require identity verification.

Data Quality and Accuracy

Our Responsibilities

We take reasonable steps to ensure Personal Data is:

• Accurate and up-to-date
• Complete for its intended purpose
• Relevant to the purposes for which it’s processed

Your Responsibilities

You can help maintain data quality by:

• Providing accurate information when creating accounts or using services
• Updating Your information when it changes
• Notifying us of any inaccuracies You discover

Sharing Your Personal Data

We may share Your Personal Data in the following situations:

Service Providers

We share data with trusted third parties who provide services on our behalf:

• Cloud hosting providers
• Payment processors
• Email service providers
• Analytics providers
• Customer support platforms

All service providers are contractually required to protect Your data and use it only for specified purposes.

Business Transfers

In case of merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide 30 days’ notice before any transfer occurs.

Legal Requirements

We may disclose Your data when required by law or to:

• Comply with legal obligations
• Protect our rights and property
• Investigate potential violations
• Protect user and public safety

With Your Consent

We will not share Your Personal Data for any other purposes without Your explicit consent.

International Data Transfers

If Your Personal Data is transferred outside Your country, we ensure adequate protection through:

• Adequacy Decisions: Transfers to countries with adequate data protection laws
• Standard Contractual Clauses: EU-approved contract terms for data protection
• Binding Corporate Rules: Internal policies ensuring consistent protection standards

Data Retention and Disposal

Retention Periods

We retain Personal Data only as long as necessary:

• Account Data: Until account deletion plus 30 days for backup systems
• Transaction Records: 7 years for financial and tax compliance
• Marketing Data: Until You opt-out or 3 years of inactivity
• Usage Data: 24 months unless required for security or legal purposes
• Support Communications: 3 years from last interaction

Secure Disposal

When data is no longer needed, we securely delete or anonymize it using industry-standard methods.

Security Measures

We implement comprehensive security measures including:

Technical Safeguards

• Encryption in transit and at rest
• Access controls and authentication
• Regular security assessments
• Firewall and intrusion detection systems
• Secure backup and recovery procedures

Administrative Safeguards

• Employee training on privacy and security
• Background checks for personnel with data access
• Incident response procedures
• Regular policy reviews and updates

Physical Safeguards

• Secure data centers with restricted access
• Environmental controls and monitoring
• Secure disposal of physical media

While we implement strong security measures, no system is 100% secure. We encourage You to use strong passwords and protect Your account credentials.

Data Breach Notification

In the event of a data breach that poses risks to Your rights and freedoms, we will:

• Notify relevant authorities within 72 hours
• Inform affected individuals without undue delay
• Provide clear information about the breach and recommended actions
• Take immediate steps to contain and remedy the breach

Children’s Privacy

Our Service is not intended for children under 13. We do not knowingly collect Personal Data from children under 13. If You are a parent or guardian and believe Your child has provided us with Personal Data, please contact us immediately. We will take steps to remove such information and may require parental consent for continued use.

For users between 13-18, we may require parental consent for certain data processing activities as required by applicable law.

Third-Party Links and Services

Our Service may contain links to third-party websites and services. We are not responsible for their privacy practices. We strongly recommend reviewing the privacy policies of any third-party sites You visit.

When You use integrated third-party services (such as social media plugins), these services may collect information according to their own privacy policies.

Monitoring and Enforcement

Internal Compliance

We maintain ongoing compliance through:

• Regular privacy impact assessments
• Internal audits and monitoring
• Staff training and awareness programs
• Privacy by design principles in system development

External Oversight

We work with privacy regulators and may be subject to:

• Regulatory audits and investigations
• Third-party privacy certifications
• Industry compliance standards

Reporting Concerns

If You believe we have violated this Privacy Policy or applicable privacy laws, please contact our Privacy Officer immediately. We investigate all complaints and take corrective action when necessary.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

• Changes in our practices
• New legal requirements
• Service enhancements
• User feedback

Notification of Changes

We will notify You of significant changes by:

• Email notification to registered users
• Prominent notice on our website
• In-app notifications where applicable

Changes become effective 30 days after notification, except for changes required by law, which may be effective immediately.

Version History

We maintain a record of significant policy changes. You can request information about previous versions by contacting us.

Contact Information

Privacy Officer

For privacy-related questions, requests, or concerns:

Email: privacy@supplymover.com
Phone: 248-522-9680
Mail: Privacy Officer, SupplyMover, 37000 GRAND RIVER AVE STE 300, Farmington Hills, MI 48335

General Contact

For other inquiries:

Email: info@supplymover.com
Website: https://supplymover.com/contact

Response Times

We strive to respond to privacy requests within:

• Privacy rights requests: 30 days
• General privacy questions: 5-10 business days
• Data breach notifications: As required by law

This Privacy Policy is effective as of the date listed above and applies to all information collected by SupplyMover.